chapel street

 

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chapel street

Introduction:
Thank you for choosing to book with Banks Farm, Grassington. We look forward to welcoming you. When you make this booking you are entering into an agreement with us. Please read our terms and conditions of booking below.

Prices:
The price includes accommodation and breakfast. We accept the following forms of payment: cash or cheque.

Cancellation:
Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancellations made more than 14 days before your due arrival date you will not be liable for the total balance. For cancellations made after this time, or by failing to take up any or all of the booking without cancelling, you will be liable for the total amount. If, after cancelling a booking and paying the total balance, we are able to take another booking for the full duration of the cancelled booking we will reimburse you the total balance less the deposit value.

Non-availability:
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival:
We ask guests to arrive after 4pm. Arrivals before this time are usually possible, but only by prior arrangement.

Departure:
Please be ready to leave your accommodation by 10.30am on the day of departure.

Damages and Breakages:
Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.

Liability:
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or contractors whilst action in the course of employment.

Smoking:
Banks Farm and it's grounds are totally non-smoking.